Customer Communication Management

Views Updated: Dec 15, 2025

Key Facts

Abbreviation
CCM
Pronunciation
/ˈkəstəmər kəmˌjunəˈkeɪʃən ˈmænɪʤmənt/
Category
Business
Related Field
Management

Examples in Context

  1. Strong sense of customer service & team communication skills, project management experience is preferred;
  2. An effective customer communication process contributes to the success of any organization's quality management system and ultimately to the success of the organization itself.
  3. Internal customer orientation theory has three parts : Information collection, communication and action about competitor, employee and internal management.
  4. With the development of computer networks, communication networks and the enterprise pay more and more attention to CRM ( customer relationship management ), establishment of call center to optimize business services has become the preferred choice of many companies.

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