Customer Satisfaction Score

Views Updated: Dec 15, 2025

Key Facts

Abbreviation
CSAT
Pronunciation
/ˈkəstəmər ˌsætɪsˈfækʃən skɔr/
Category
Business
Related Field
General

Examples in Context

  1. The American customer satisfaction index reported that customer satisfaction with computers reached a score of 80, breaking the former high of 78.
  2. We use PLS algorithm ( Partial Least Squares ) to estimate Parameter in model customer satisfaction model, which are the score of Latent Variable and Path coefficient.
  3. On the basis of the foregoing work, this paper tries to construct performance evaluation system and evaluation model of property supply chain, from finance, customer satisfaction, operational processes and development referring to the principle of balanced score card.

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