Help Desk

Views Updated: Dec 15, 2025

Abbreviation

Pronunciation

/hɛlp dɛsk/

Please try again or contact your help desk or system administrator.
This results in redundant and often stale data, password proliferation, and greater help desk costs.
In ITIL, the service includes software, infrastructure, help desk, asset management, and more.
May also perform tasks such as help desk support and user training.
Mentor other staff. Occasionally provide second-level help desk support.

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